Could be better
I had my rugs shampooed. And then I bought the backing pads, and they were all miscut, so Heirloom Oriental Rug Cleaning had to come to the house to recut some and replace some so I found that irritating.
They did take care of it, though. This was my first time using them, I would consider using them in the future.
I would tell a potential customer just to double check their carpets before they take their delivery in.
In my case, I took my carpets back and forth. It was just the other product that wasn't great.
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