Business Description:
Our rug cleaning process is like sending your rug to a spa! Our exclusive process safely and gently revives the color, luster and beauty of your rug.
Categories
carpet & upholstery cleaning
Heirloom Oriental Rug Cleaning
4353 W 96th St Suite 100, Indianapolis, IN 46268, USA
(317) 723-8215

Service

Will Recommend

Total Experience

Dallas E.

Indianapolis, IN

Heirloom Oriental Rug Cleaning

Could be better

I had my rugs shampooed. And then I bought the backing pads, and they were all miscut, so Heirloom Oriental Rug Cleaning had to come to the house to recut some and replace some so I found that irritating.
They did take care of it, though. This was my first time using them, I would consider using them in the future.
I would tell a potential customer just to double check their carpets before they take their delivery in.
In my case, I took my carpets back and forth. It was just the other product that wasn't great.

comments

Hi Dallas, thank you very much for your feedback. As we continually strive to better our services, we would like to say that we are sorry to hear that we did not meet your expectations. We are glad that you will consider us for future work though, and look forward to providing excellent service for you!

Heirloom Oriental Rug Cleaning commented on 02/21/2017