I have always loved the staff at Pets on Broadway. They are very caring and understanding people who go out of their way to give you and your animal what you need. I used to own a greyhound who was really suffering. The doctor caring for him, Dr. Scolnick, was going on vacation, but gave me her cell number so that I could reach her even while she was gone. It was a very serious issue, and knowing that she was contactable brought enormous peace of mind. Now, when I bring my dog to the vet, he runs up and waits by the door, and when admitted he dashes into the back and runs around trying to greet everybody. It is a little embarrassing, but speaks volumes as to how good they are with animals.