They were highly recommended to me my a shop owner that uses them regularly. I am very pleased with the overall service that I received from Heirloom Rug Cleaning Service. Both pick up and delivery were prompt and the service guys were perfect gentlemen. My 12’ x 15’ short weave Oriental rug was extremely dirty. They got it completely clean. I had them cut a new pad for it. Then they centered the new pad on the floor before laying my very clean Oriental rug on it. It’s not only clean and looks great but it feels great. I highly recommend Heirloom Rug Cleaning Service.