We found Heirloom Oriental Rug Cleaning online and they had a great and informative website. We had a spectacular experience with them. They know what they are doing and we really appreciated that they walked us through their whole process and told us exactly what was going to happen. They even gave us a tour of their whole cleaning process. They are super customer oriented and focused, and their staff was super friendly and helpful. They were also able to do some repairs that we had thought weren't possible and we found their pricing very fair. We were very satisfied and would certainly use them again!