I had an excellent experience with Heirloom Oriental Rug Cleaning and I would rate the service as five out of five stars. Most recently, they took my rugs and cleaned them. They were careful with the rugs and made sure that I got the results that I was looking for. This was my first time using the company, but I would recommend their service to other people. The experience was positive in every way and I would be happy to use them again.