Our family room wool rug was in need of cleaning. We had this rug for almost 20 years and only spot cleaned when needed from spilled drinks. It was in definite need of cleaning. Heirloom had it for about 2 weeks. When we rolled it out on the family room floor again we were amazed. It looked like the day we brought it home from Liberty Furniture. Also it had fringe on both ends that they removed for us and it looked like it was never there. This is the company you want to work on/clean you wool rugs.