Very pleased with service. Staff both in office and picku and delivery were very professional and friendly. Rug is much cleaner and brighter (Oriental).
I am very pleased with both service and quality of the Oriental rug cleaning. The staff when placing the order were friendly and helpful. Price quote was fair. Rug was picked up one day after order place, and delivered in one week.... great job! Read More
Professional, responsive and provided good advice
I contacted the company and they were able to come the following day. One of the family members was part of the crew. Their pricing was consistent with my expectations. The rugs were returned in good condition and professionally rolled out. They were careful and... Read More
rug looks and feels great
We recently moved from another state and our rugs were so dirty that we didn't even unroll them. We left them in the garage and found Heirloom Oriental Rug online. The company contacted us quickly, asked lots of pertinent questions, ensured that we understood what... Read More
Very professional and pleasant to work with
I would highly commend Heirloom Oriental Rug Cleaning. They are professional, organized and trustworthy. Read More
Excellent customer service!
Heirloom employees were friendly, easy to work with, and exceeded my expectations. Their website was easy to navigate and liked the online chat feature. The online rep collected my contact information and the next morning when I called their store, the man on the... Read More
Great experience dealing with professional company
On time, easy pickup and delivery, final product was just what I had hoped for. Will definitely use this company again. Read More
I was extremely pleased with the whole experience w this
Everyone was very professional, starting with my conversation with Scott by phone & through the whole process of pick up & delivery of my oriental rug. They did a beautiful job cleaning my rug! Read More
I was very happy with my rug cleaning!
They did a great job! Read More
Knowledgeable staff and thorough cleaning
The workers who picked up my carpet were very knowledgeable and when they returned the carpet much sooner than promised, it was and was in mint condition, like new. Read More
Exceeded expectations
Would recommend to all my friends. Read More
Pricey, but excellent quality and service
From quotation to actual pickup and delivery to quality and timely delivery, we couldn't be happier with Heirloom. It's a bit pricey but you get what you pay for. Read More
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no negatives
pickup and return was on time, good communication, rug looks and smells great Read More
Great overall experience!
They were timely, did a great job on my rug, and were personable. I couldn’t ask for anything better. Read More
Excellent job, always
I have used Heirloom many times and they always provide excellent results an my rugs look like new. Read More
Five stars
Great job and great service. Will use again. Read More
Professional and service was excepional!
Would call on them again in the future. Read More
Great company
The staff at Heirloom was professional every step of the way and delivered ahead of schedule. The results were phenomenal! We were very careful choosing a company to clean our precious rugs, and there's a reason Heirloom was top choice. Don't hesitate this... Read More
Wonderful customer service, worth the little bit extra cost.
I am pleased with the customer service and the cleaning services that I recently had done on two room size area rugs. One was a leather bound Sisal that many services would not even clean. I was happy to find someone who would clean it and they did a great job. Read More
Very professional
From the moment they answered the phone til the moment they returned my rug service from each member of Heirloom staff was excellent Read More
