rug looks and feels great
We recently moved from another state and our rugs were so dirty that we didn't even unroll them. We left them in the garage and found Heirloom Oriental Rug online. The company contacted us quickly, asked lots of pertinent questions, ensured that we understood what... Read More
Very professional and pleasant to work with
I would highly commend Heirloom Oriental Rug Cleaning. They are professional, organized and trustworthy. Read More
Excellent customer service!
Heirloom employees were friendly, easy to work with, and exceeded my expectations. Their website was easy to navigate and liked the online chat feature. The online rep collected my contact information and the next morning when I called their store, the man on the... Read More
Great company
The staff at Heirloom was professional every step of the way and delivered ahead of schedule. The results were phenomenal! We were very careful choosing a company to clean our precious rugs, and there's a reason Heirloom was top choice. Don't hesitate this... Read More
Wonderful customer service, worth the little bit extra cost.
I am pleased with the customer service and the cleaning services that I recently had done on two room size area rugs. One was a leather bound Sisal that many services would not even clean. I was happy to find someone who would clean it and they did a great job. Read More
Exceeded expectations
Would recommend to all my friends. Read More
Pricey, but excellent quality and service
From quotation to actual pickup and delivery to quality and timely delivery, we couldn't be happier with Heirloom. It's a bit pricey but you get what you pay for. Read More
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no negatives
pickup and return was on time, good communication, rug looks and smells great Read More
Great overall experience!
They were timely, did a great job on my rug, and were personable. I couldn’t ask for anything better. Read More
Excellent job, always
I have used Heirloom many times and they always provide excellent results an my rugs look like new. Read More
Five stars
Great job and great service. Will use again. Read More
Professional and service was excepional!
Would call on them again in the future. Read More
Very professional
From the moment they answered the phone til the moment they returned my rug service from each member of Heirloom staff was excellent Read More
Absolutely the best.
They did a marvelous job with our oriental rug. Will use them again and without reservation give them my highest recommendation. Read More
My rugs look fantastic.
The whole experience was excellent. Will definitely use again. Read More
Bye Bye skunk smell
After my dog was skunked, he used my rug from Japan as a towel! I had it “professionally cleaned “ by a company but it never got the smell out. After moving here and getting the rug out of storage I was determined to try another company to clean it. I saw an ad for... Read More
Outstanding, very professional!
Our oriental rug looked brand new when it was returned. We were so pleased that we sent another oriental rug to be cleaned. The technicians were very professional and knowledgeable. We definitely recommend this service! Read More
Great company, good c ommunicators
Great job\ with the rugs Read More
Easy procedure, took good care of my rugs
I opted to deliver my rugs instead of paying them a delivery fee. They explained the process simply, and cleaned a small rug in a few days. Very easy to work with. Read More
