The first crew that came out from Floorgem Services, INC did a horrible job with my floors. I wasn't happy at all. Then a second crew was called in to redo them. It was better but not perfect. There are still a few little things I'm not satisfied with, but the project was becoming a nightmare and I had to get it done. Each time they came back, I had to stay in a hotel and it was getting expensive. I needed to come home. The manager from Floorgem Services, INC was responsive to my complaints but the actual work crews were not up to my standards.