Floorgem Services did a great job for us. We're remodeling our house and we hired them to replace our flooring. Which means they pulled out the old floors and installed the new one. They were very professional and competent throughout. From the initial quote to the actual work to any concerns we had--everything they did was handled in a very professional manner. There were no surprises as can happen sometimes when you hire contractors. We are extremely pleased with the entire experience. The floor looks extremely beautiful. We have no complaints whatsoever. My husband is very picky and this was the first contractor he was completely happy with!