Excellent
I have been a construction manager for 25 years and demand the highest quality from the initial estimate through the finished product. Ken's initial contact, his timely and concise estimate, coupled with his monitoring of the work was instrumental to the project's... Read More
Repeat customer
I have used Floorgem on two occasions, to install hardwood flooring in a total of three rooms. Communication and the quality and speed of the installation were great. They say you can't get quality, speed, and low price in one job, but I do with Floorgem. Read More
Pleased customer
I recently had an old wood floor replaced. Ken provided me with excellent guidance and recommendations. The Job was well performed in a very professional manner. The services were prompt and reasonably priced . I'm very pleased with my new floor and the... Read More
Beautiful work, professionally done.
FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers... Read More
Speedy, high-quality work
I'm very pleased with the customer service from Floorgem Services. Ken is really helpful and responsive. He charges a fair price for the quality of the work done. He informed me about what was going on throughout the whole process so I felt at ease. I'd be glad to... Read More
Quick Work and Great Services
We hired Floorgem Services, INC. to help with the reconstruction of our garage after some water damage. They picked up the old floor and replaced it with stainless concrete. It was a simple, quick job, and I appreciated that they moved everything back when they were... Read More
outstanding work
I had water damage to my kitchen floor. Ken and his crew did a really professional job of the estimate, and a fine and professional job of the repairs and new floor. I am really happy with their work. Read More
They were reliable, returned calls, came when they were supposed to, completed the contract as agreed with the proper materials and in the time and for the amount promised. That would be the definition of excellent service and I would use them again.
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Excellent Work, just a couple of opportunities for improvement
Finished floor and overall job look great!! It was done on a timely basis. Owner was very responsive. Initial bid was in error and the cost was actually more than a $1K higher, so a bit disappointed, but the work quality was worth it. A few punch list items took... Read More
They're Very Easy to Work With
Ken from Floorgem Services, INC made several visits to my house prior to finalizing my contract. We wanted them to remove some oak hardwood floors and replace them with bamboo flooring. He gave us some ideas, took measurements, and walked me through the process. The... Read More
Floorgems is the BEST!
Ken and his team are so professional and helpful. We have used them multiple times and referred them to friends and family! The best! Read More
Excellent Experience!
Floorgem Services is great. They installed laminate tiled flooring for me. They were very responsive and gave me an accurate quote. The installers showed up on time and the end result is beautiful. The installers were professional and competent. Their customer... Read More
Great Service
I had a great experience with Floorgem Services, INC and I was very happy with how the service went. I recently used the company for the first time and they did coating on the floor, as well as some tiling work. I would describe the employees as very good and... Read More
They Were Unskilled and I Was Unimpressed
I had a terrible experience with Floorgem Services, INC. and I wouldn't recommend them to anyone. It was very frustrating, working with them, and I can't think of a single thing that they did well or efficiently. They're unprofessional and unskilled and I had them... Read More
Great Floor, But Not Without Complication
Floorgem Services, INC. did a great job with the floor they installed for us, but we had a complication. We have a cat who we had left in the basement with a sign not to let the cat out while they were working. Someone must have let the cat out because one of the... Read More
Outstanding wofk
Great work, professional, quick, and they know what they are doing. We have used them a total of 4 times and would us them again. Read More
Excellent Experience!
Floorgem Services did a great job for us. We're remodeling our house and we hired them to replace our flooring. Which means they pulled out the old floors and installed the new one. They were very professional and competent throughout. From the initial quote to the... Read More
The Flooring Job Went Perfectly
The employees from Floorgem Services, INC were very professional and I am very happy with the results of the service that I received. The staff re-did the flooring in the dining room and the hallway foyer. I didn't run into any issues with the work, so I would rate... Read More
Absolutely Recommended!
Floorgem Services, INC was very professional and I was quite satisfied with my experience with them. Nothing can be perfect, of course, but there were no problems at all and they were quite easy to work with. They started on time and finished without any delays or... Read More
Wonderful to Work With!
Floorgem Services, INC has been absolutely terrific every time I've hired them to install hardwood. They're organized and dedicated and it's always a pleasure to work with them. I really can't say, enough, how much I appreciate their punctual, professional nature... Read More
