Excellent
I have been a construction manager for 25 years and demand the highest quality from the initial estimate through the finished product. Ken's initial contact, his timely and concise estimate, coupled with his monitoring of the work was instrumental to the project's... Read More
Repeat customer
I have used Floorgem on two occasions, to install hardwood flooring in a total of three rooms. Communication and the quality and speed of the installation were great. They say you can't get quality, speed, and low price in one job, but I do with Floorgem. Read More
Pleased customer
I recently had an old wood floor replaced. Ken provided me with excellent guidance and recommendations. The Job was well performed in a very professional manner. The services were prompt and reasonably priced . I'm very pleased with my new floor and the... Read More
Beautiful work, professionally done.
FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers... Read More
Speedy, high-quality work
I'm very pleased with the customer service from Floorgem Services. Ken is really helpful and responsive. He charges a fair price for the quality of the work done. He informed me about what was going on throughout the whole process so I felt at ease. I'd be glad to... Read More
The work was done in a reasonable time.
Excellent job on my floors. The job was done in a reasonable amount of time. If I need them again I'll get them to complete my job on the flooring . Read More
Excellent Service!
It was amazing! Let me say right off the bat that Ken from Floor Gem was great. We had some water damage and needed to get the floor replaced before Thanksgiving. We had a little mix-up on the installation date and time but Ken was fantastic and with incredibly... Read More
Very Professional!
Floorgem Services, Inc. came out to our home to install some vinyl wood planks in the basement. The job turned out great! The workers who came out were very personable and courteous. I found them to be very professional. It was easy to set up an appointment. I... Read More
Very Happy!
This was my first time using Floorgem Services, INC. Ken who came out to do the estimate was very knowledgeable and helpful with choosing the correct flooring. I did order the bamboo flooring for two rooms for my condo. The install went great and the crew was very... Read More
Staircase & hall floor installation
Ken & his crew were able to install our stairs & hall floors in one day. Ken was prompt when responding to my questions. He picked up our materials from Ambient Flooring and brought them to our house ahead of time. Crew was polite and cleaned up everything before... Read More
They were easy to talk to and were pretty reasonably priced for the work I had done
This was the first time I have used Floorgem Services, INC. They cleaned several floors for me. They had good service and were reasonably priced for the work I had done. And the only reason I wouldn't use them again is because I moved. It was easy to schedule with... Read More
Quick Work and Great Services
We hired Floorgem Services, INC. to help with the reconstruction of our garage after some water damage. They picked up the old floor and replaced it with stainless concrete. It was a simple, quick job, and I appreciated that they moved everything back when they were... Read More
outstanding work
I had water damage to my kitchen floor. Ken and his crew did a really professional job of the estimate, and a fine and professional job of the repairs and new floor. I am really happy with their work. Read More
They were reliable, returned calls, came when they were supposed to, completed the contract as agreed with the proper materials and in the time and for the amount promised. That would be the definition of excellent service and I would use them again.
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Excellent Work, just a couple of opportunities for improvement
Finished floor and overall job look great!! It was done on a timely basis. Owner was very responsive. Initial bid was in error and the cost was actually more than a $1K higher, so a bit disappointed, but the work quality was worth it. A few punch list items took... Read More
They're Very Easy to Work With
Ken from Floorgem Services, INC made several visits to my house prior to finalizing my contract. We wanted them to remove some oak hardwood floors and replace them with bamboo flooring. He gave us some ideas, took measurements, and walked me through the process. The... Read More
Floorgems is the BEST!
Ken and his team are so professional and helpful. We have used them multiple times and referred them to friends and family! The best! Read More
Excellent Experience!
Floorgem Services is great. They installed laminate tiled flooring for me. They were very responsive and gave me an accurate quote. The installers showed up on time and the end result is beautiful. The installers were professional and competent. Their customer... Read More
Great Service
I had a great experience with Floorgem Services, INC and I was very happy with how the service went. I recently used the company for the first time and they did coating on the floor, as well as some tiling work. I would describe the employees as very good and... Read More
They Were Unskilled and I Was Unimpressed
I had a terrible experience with Floorgem Services, INC. and I wouldn't recommend them to anyone. It was very frustrating, working with them, and I can't think of a single thing that they did well or efficiently. They're unprofessional and unskilled and I had them... Read More
