Great customer service!!
We stained the concrete in our basement. They exceeded our expectations!! Worked with us to find the right stain color. Awesome option for a basement reno. Israel and Ken were great to work with. Thanks for everything!! Jenni & Scott Dagostin Read More
Excellent
I have been a construction manager for 25 years and demand the highest quality from the initial estimate through the finished product. Ken's initial contact, his timely and concise estimate, coupled with his monitoring of the work was instrumental to the project's... Read More
Repeat customer
I have used Floorgem on two occasions, to install hardwood flooring in a total of three rooms. Communication and the quality and speed of the installation were great. They say you can't get quality, speed, and low price in one job, but I do with Floorgem. Read More
Pleased customer
I recently had an old wood floor replaced. Ken provided me with excellent guidance and recommendations. The Job was well performed in a very professional manner. The services were prompt and reasonably priced . I'm very pleased with my new floor and the... Read More
Beautiful work, professionally done.
FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers... Read More
Speedy, high-quality work
I'm very pleased with the customer service from Floorgem Services. Ken is really helpful and responsive. He charges a fair price for the quality of the work done. He informed me about what was going on throughout the whole process so I felt at ease. I'd be glad to... Read More
They did a good job for me! Very professional and cooperative people!
I was having some flooring work done, and Floorgem Services, Inc. did the hardwood flooring installation in a hallway for me. They were recommended to me by the product seller. They were very professional people, and they cooperated well with the other people doing... Read More
I wouldn't want anyone else to have the same bad experience I had!
In the end, I am satisfied with everything that Floorgem Services, INC did to my floor, but the workers were terrible. They only half cleaned up the place, leaving dust and stuff everywhere. One of them also left the upstairs toilet running after using it. I'm okay... Read More
Very satisfied! Top-notch service!
Ken from Floorgem Services, INC was one of several people who came out to give us an estimate. He was the only one who gave us a solution for flooring in the basement that could also be used on the stairs. The other companies all said that different products would... Read More
Quick service! Very professional!
Floorgem Services, INC was great. The employees were professional. They were kind. They were clean. They got the job done fast. However, the company didn't respond to my emails when the job was done. I had some questions about the finished product and they never... Read More
I would recommend them to my friends!
Floorgem Services, Inc. refinished all my hardwood floors for me throughout the house. I wish that they had cleaned up a little more after the work was done, but other than that, they did a nice job! Read More
Very professional and accommodating!
Floorgem Services, INC cleaned, stripped and waxed our floors for us. I dealt with Ken, and he was very responsive, and very accommodating when I had to change the schedule. They were very easy to work with. Read More
They installed new hardwood flooring for us, and they did a great job!
Floorgem Services, Inc. recently installed new hardwood flooring for me. They were very knowledgeable about what they were doing, and we had no problems at all with their work! They got the work done in a timely fashion too! We highly recommend Floorgem Services,... Read More
I appreciated how they included me in the process!
My foyer has both granite and marble tiles. Floorgem Services, Inc. came out and cleaned and polished the tiles, and re-grouted them for me. They were very professional and knowledgeable people, and I appreciate how they included me in the process. They explained... Read More
Very easy to schedule with, and they did a great job refinishing our hardwood floors!
Floorgem Services, Inc. refinished the hardwood floors in our entire house for us, and they did a great job for us! They were very nice people, and they very much knew what they were doing. They worked hard and efficiently, and they got the work done quickly! The... Read More
My New Floor Looks Great!
Floorgem Services, INC installed vinyl flooring for me, and it looks great. We renovated our garage, and Floorgem Services did a wonderful job installing the vinyl flooring. The installers were very nice and knew what they were doing. My only concern was the... Read More
Lost in the job
I have used Ken and Floor Gem for years and referred them to friends and family. Not anymore!! Ken has become lost on my last jib and refuses to finish or even answer my cls or text messages. Sad to see a former hood business go down hill. Ken, call me and finish!! Read More
Very positive experience!
Floorgem Services, INC did a very good job for me. This was the first time I used them, and I've already recommended them to friends. They did a wood floor in a large section of my house. I liked their service because they did what they said they were going to do.... Read More
A beautiful job, as always!
We use FloorGem for all our hardwood needs. Highly reccomend them to anyone who needs flooring installed or refinished! Read More
They couldn't do the job.
I hired Floorgem Services, INC to clean some floors for me but when they arrived, they couldn't use the cleaning materials I wanted them to use. So they left without doing the job and I hired another company. Not sure I'd recommend Floorgem Services, INC. Read More
