Excellent
I have been a construction manager for 25 years and demand the highest quality from the initial estimate through the finished product. Ken's initial contact, his timely and concise estimate, coupled with his monitoring of the work was instrumental to the project's... Read More
Repeat customer
I have used Floorgem on two occasions, to install hardwood flooring in a total of three rooms. Communication and the quality and speed of the installation were great. They say you can't get quality, speed, and low price in one job, but I do with Floorgem. Read More
Pleased customer
I recently had an old wood floor replaced. Ken provided me with excellent guidance and recommendations. The Job was well performed in a very professional manner. The services were prompt and reasonably priced . I'm very pleased with my new floor and the... Read More
Beautiful work, professionally done.
FloorGem installed hardwood floors in my living room and dining room, and porcelain floor in my family room. The work was magnificent. I feel like I live in a new home. We are so happy with their work. The installation went smoothly and was on time. The workers... Read More
Speedy, high-quality work
I'm very pleased with the customer service from Floorgem Services. Ken is really helpful and responsive. He charges a fair price for the quality of the work done. He informed me about what was going on throughout the whole process so I felt at ease. I'd be glad to... Read More
Great Company And Clean Work
I had a great experience with Floorgem Services. They came to my home to refurbish hardwood floors. They also installed vinyl flooring in the basement and then den. It was a big job but they were able to perform efficiently. I'm glad I used their service - it was my... Read More
A five-star experience!
My experience with Floorgem Services was great. They refinished my floors, and I recommend them to all my friends. Read More
Happy With The Service!
Ken at Floorgem Services managed an installation of wood flooring along with refinish and a ceramic floor install. Everything turned out good. Ken was conscientious about getting the colors right. He came out a couple times. The team was efficient as well. They... Read More
Excellent company
Ken and his team are true professionals in their business. From the estimate to the installation and follow up visit, our questions or concerns were addressed with all work done efficiently and timely. The crew was hard working and pleasant, respecting our property... Read More
A1 service and work
Very professional and excellent service. Read More
Great Experience
I had a really great experience with them. I contacted them to install three rooms with eucalyptus flooring. The servicemen were on time to install the flooring, they were courteous when speaking with me, and they kept the work space nice and tidy. They finished... Read More
Excellent Work!
I recently used Floorgem Services for the first time and they did excellent work! They refinished my kitchen floor by sanding it and staining it. They also replaced a small set of stairs in my home. I appreciated that the workers were on time, and that they laid out... Read More
Fantastic Experience
They were very good at what they did! The finished product was fantastic. They had to bring in a lot of supplies to get the job done, which I thought was a bit overwhelming at first, but they kept everything neat and tidy, and I really appreciated that. It's... Read More
Helpful, Prompt and Responsive!
Floorgem Services provides great service and I've already recommended them to several other people. When I got in touch with them, we had just moved here. I didn't know anybody here, so I searched online (I think it was on Home Advisor) and took a shot in the dark.... Read More
Great service and quality.
When we had an accident in our house that required one of our floors to be refinished, Ken was kind enough to come out on incredibly short notice to give us an estimate. Scheduling was also speedy, and the work was done very well. Our floor looks great. We also... Read More
Quality of work needs improvement but customer service seems strong
As far as coming out to survey the property, Floorgem Services was great and arrived on time for the appointment. The quality of work is where we were disappointed. They made an attempt to follow-up and ensure that we had a good experience, and we did not. The... Read More
Looked Great After Second Trip for Touch Ups
Floorgem Services did a really good job with the install, but he did need to come back for a second trip because there were gaps between some of the boards after the first visit. He did a good job, it's just that it took a second trip and to me a five star job would... Read More
Highly recommend
We had a bamboo floor installed in a renovated kitchen. The floor looks absolutely fantastic. The workers were very professional and obviously took great pride in getting everything just right. Ken was very responsive to all of my questions and even ran out to get... Read More
Overall Poor Job On Floor Coating
I found Floorgem Services through the county's small business booklet. After my research, I found this company to have positive reviews and called thinking I'd have a similar experience. Unfortunately, this was not the case. The owner, Ken, personally offered a... Read More
Five Stars Across the Board!
Floorgem Services provides great service. I have used them on multiple occasions on assignments for my construction company. They're professional, prompt, and they do a good job. My clients have always been satisfied with the work they do. I'd give them five stars... Read More
