First of all Rick will be patient with all your needs. He will direct you in the proper direction to go in order to achieve the best outcome. I was talking to another company that was sure I needed to spend 5 times more money to get the same results from Colonial. Beverly, an excellent team member, was the person who was my day to day contact that helped my with all the paperwork. Beverly helped me through process and how to do it properly. Overall the Colonial Team knew exactly what needed to be done at the time and educated me more so that my Attorney. Great Job! Thanks, Doug