We bought 2 stools in Rochester, NY 4 years ago. When we decided we wanted 2 more we learned the store where we made our original purchase had closed for good. We went on line and found Bar Stool Designs and they were able to get two stools just like the ones we had. Ordering from out of state made me a bit nervous, but the sale went so smoothly with the excellent help of the employees at BSD. We love the stools. They were easy to assemble and the quality is excellent!!