Business Description:
Floor Coverings International of Vancouver, WA is a leading shop-at-home flooring provider who sells and installs hardwood flooring, carpet, laminate, tile and more.
Categories
Flooring
Floor Coverings Intl
4510 NE 68th Dr #118, Vancouver, WA 98661, USA
(360) 571-5731

Service

Will Recommend

Total Experience

Rick N.

Vancouver, WA

Floor Coverings Intl

WHAT OUR FLOOR LOOKS LIKE AFTER ONE YEAR

We had LVT flooring put in July of 2015 by Floor Coverings International, and here is what we have to report. This is what happens when they use young inexperienced help.
1. Obvious bumps and ridges throughout most of the floor. The entry way is the worse where it looks like waves. They didn't want to remove the sub-floor because it was too hard to do, so they cemented over it.
2. Peaked end joints at about 90% of the connections. Because they did not allow for expansion around the perimeter.
3. Large gaps in the hallway, which are very noticeable, and irritating.
4. Long ridge between the Nook and Family room, because the wrong width of particle board was used and the old vinyl was not removed.
5. Evidence of nails coming up. Most likely because the wrong ones were used.
6. Very bad creaks in one place where we had water damage. Because the sub-floor was put in piecemeal. The water damage was because a water pipe had a nail put into it. The worker did not know that a metal plate in the floor means=don't put a nail here dummy.
7. Initially the owner did not want to fix the floor, but changed his mind after we obtained an independent flooring inspector, whose report pointed out all the problems with installation.
8. And get this: the owner of the company, who does no installation himself, wants to reuse the old flooring despite being damaged, and despite the manufacturer and other experienced flooring people telling us, and him, that it would be unwise to use the old LVT. You're basically asking for trouble, and we've had more than enough with this project. We are so unhappy with this flooring, that we are having someone else much more experienced entirely redo the floor.