The representative that came to my house from Floor Coverings Intl explained all the different products thoroughly. I couldn't get the floors within the budget I needed, so we went with plan B; but, plan B didn't workout either. The third time, he spent a lot of time trying to get me what I needed and was able to get me the floors that were in my budget.

After the floors were installed, Joe, came to my house personally to bring me the warranties I would need in case I sold my house for future buyers, so that they know the product. Everything he did went above and beyond; the workmen were very polite, clean, and knew exactly what they were doing. I couldn't be happier with the floor and the installers!