Michael was extremely helpful with all of my preliminary questions before I started actually looking for houses, and I was fairly impressed that he took the time to send me a "snail mail" letter when his e-mail wound up in my spam filter. I found Sammamish via online searches and reviews. I thought the website was helpful and everyone was easy to work with. I liked Michael Shane in particular; he was very knowledgeable and answered all of my questions quickly and effectively. I thought Sammamish Mortgage was a world class organization from top to bottom. They were helpful both in the initial phase of determining financing options and what I could afford, as well as throughout the application process. They have an informative website and helpful staff, and I found Michael Shane to be extremely knowledgeable as well as a very clear and concise communicator. I could not have expected more, and would recommend them to anyone.