Business Description:
Full Service Professional Plumbers liscensed and bonded. Water heaters, Piping, Clogs, Water Treatment. Serving Alamance County at (336) 329-9422
Categories
plumbers & sewer repair
Mr Rooter Plumbing
2966 S Church St #171, Burlington, NC 27215, USA
(336) 344-8633

Service

Professionalism

Will Recommend

Warren R.

Greensboro, NC

Mr Rooter Plumbing

Didn't fix the problem!

They were called out to unclog a drain. Long story short, the plumber spent 1 1/2 hours trying to unclog the drain and couldn't get it. Told me that the clog was out of reach when he acknowledged before he started that he would be able to get to it. So I had another company come out and they fixed the problem in 5 min. Not only that, the clog was well within the reach of Mr. Rooter's equipment, the plumber however did not display the knowledge enough to get his equipment in the hole to fix the problem. They even charged me full price for nothing!

comments

Mr. Rooter Plumbing is apologetic for the issues caused and have worked with our technician to make sure this issue does not arise ever again. We apologize for the inconvenience. Thank you for helping make Mr. Rooter Plumbing a better company by bringing issues to our attention so that we may take care of them immediately and not have repeated mistakes. Have a Great day!

Mr Rooter Plumbing commented on 05/07/2018