Barry L. and the Nexcess 24/7 Support Team are Top Tier!
First off, I almost never write these sorts of reviews, but this time the technician went above and beyond the call of duty.
I really can't say enough great things about Nexcess and specifically Barry who works on their 24/7 support team. We had an outage on a production Magento e-commerce store and Barry helped us get the store back up immediately. We ended up having to restore from a backup at Nexcess and he had the entire thing done in less than 30 minutes. In addition to restoring our site, I had various questions about Nexcess's hosting and backup strategies and he knew everything and was very knowledgeable.
I've worked with a lot of different hosting companies over the years and Nexcess is by far the best, and Barry is hands-down the most qualified person I've ever received support from.
I wouldn't take my clients anywhere else. When it matters (and it does) you need a great hosting company with responsive support and Nexcess should be your first choice.
Well done Barry! Thanks again!