Just wanted to make a quick shout out to Matthew and Colin for their work in resolving a perplexing issue we've had for over a year. They took it on themselves to really dig into an issue I'd actually given up on solving. Kudos to them both and the all around support team at Nexcess. There's nothing like having a problem and having someone answer on the first ring to assure you that, sooner or later, it'll be ok. Thanks guys!