Business Description:
Moving and Storage
Categories
moving & storage
AAA Movers Inc.
5512 Lakeland Ave N, Crystal, MN 55429, USA
(612) 588-6683

Timeliness

Service

Will Recommend

Jill K.

Savage, MN

AAA Movers Inc.

Horrible! Do NOT use AAA movers!

-Didn't have the appropriate size moving truck that was ordered on day of move so had to go get another truck. Meanwhile crew has nothing to do and I'm paying for each hour...
-not enough crew members
- storage items were not kept together at the Crystal location as promised - missing vaults, missing items, missing parts and cushions to couch
- gave me a move in window but they never called to tell me they would be late... 6 hours late! Therefore my friends that had hung around all day to help move haf to go home because they didn't arrive until late evening.
- movers broke so many things! Didn't pack the truck appropriately therefore things got damaged! Broken chairs, mirrors, antiques, household items.
- horrible customer service person- Rude!
- not trust worthy, don't stand behind what was promised
- broken items were to be picked up for repairs at 8:30 am - they were 10 hrs late to pick up and all the items were left outside - rain came and now damaged 100 percent and they say - "not our problem"
- my moving advocate suddenly no longer works there and all emails and communication
Is null
This is just part of the story ...
-*** do NOT use this company!!!!