Business Description:
Travel and Service above and beyond. Providing the finest tailor-made scuba diving vacation packages worldwide. Fully accredited by IATA and ASTA.
Categories
travel agencies & ticketers
Full Service and Tremendous Help
My group was leaving through EWR and PHL. A major snow storm caught 2 couples and stranded them along the road. One for nearly 24 hours. When I heard of this I immediately called Terri at DBA and she took over. She contacted the resort and dive operator and had the trip extended. She then helped with obtaining new flights when she had no obligation to do so. We had booked our flights individually.. When I trIied to thank her and DBA the response was "we are here to serve you 24/7". Everyone arrived a few days later and while the stormed caused visibility problems throughout the Cariibbean we will have good stories to tell. Our next trip is in the landing stages and we are again using DBA.