Half Price Drapes

Business Description:

Half Price Drapes is in a business of Ready Made Curtains & Custom Draperies operating in the Bay Area since 2004.

Categories

home services & furnishings
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Vivienne's Review

Service

Will Recommend

Total Experience

Louisville, KY

Half Price Drapes

Terrible Service

One of the worst experiences I have ever had with a business. I ordered draperies and optimistically expected them to arrive. My credit card was charged and a month later still no draperies (they were not custom and in stock). I started making phone calls. You never can expect someone to actually answer the phone but if you persist several days and leave 3-4 messages someone will call you back. They proceeded to tell me they were delivered (they weren't) and when that didn't work they said I was never charged (I was). This went on about 3 weeks. I had to send them a copy of my credit card statement showing them that I had paid to get a refund. At this point it was 2 months later....ridiculous. Terrible customer service.