Business Description:
Half Price Drapes is a family-owned business designing and providing quality window coverings since 2005.
Categories
home services & furnishings
Half Price Drapes
440 Boulder Ct Suite 100, Pleasanton, CA 94566, USA
(866) 413-7273

Service

Will Recommend

Total Experience

Vivienne D.

Louisville, KY

Half Price Drapes

Terrible Service

One of the worst experiences I have ever had with a business. I ordered draperies and optimistically expected them to arrive. My credit card was charged and a month later still no draperies (they were not custom and in stock). I started making phone calls. You never can expect someone to actually answer the phone but if you persist several days and leave 3-4 messages someone will call you back. They proceeded to tell me they were delivered (they weren't) and when that didn't work they said I was never charged (I was). This went on about 3 weeks. I had to send them a copy of my credit card statement showing them that I had paid to get a refund. At this point it was 2 months later....ridiculous. Terrible customer service.