Terrible Service
One of the worst experiences I have ever had with a business. I ordered draperies and optimistically expected them to arrive. My credit card was charged and a month later still no draperies (they were not custom and in stock). I started making phone calls. You never can expect someone to actually answer the phone but if you persist several days and leave 3-4 messages someone will call you back. They proceeded to tell me they were delivered (they weren't) and when that didn't work they said I was never charged (I was). This went on about 3 weeks. I had to send them a copy of my credit card statement showing them that I had paid to get a refund. At this point it was 2 months later....ridiculous. Terrible customer service.