Posting this review as a requirement for the free Wordpress accounts. AWH is a great service, especially for the amateur. Their support team is very responsive and helpful when you have technical issues and they're usually available at all times. The only downside is they force users to submit reviews rather than asking them to. When asked, their staff said it's a way to "verify that accounts are still active". Personally, I feel that reviews should be based on merit rather than a condition of a free, very low maintenance account. Other than that, my overall experience with AWH has been very positive!