I posted a review regarding an order on Monday. Here is the follow up from the vendor and Me.

Hi D..........,
I apologize for the delayed response to your question about your order. We had some people out of the office and your order fell through the cracks. I didn't know about it until I saw you that posted a negative review. I'm working on your order and will have it shipped out by tomorrow and provide you a tracking number right away. I called you back and left a message with your wife. If you have any issues please contact me directly at the number below

Thank you again for your trust and confidence in our company

Deep Patel

Updated Review

The vendor sent the order over night UPS to me and it arrived Wednesday. The AGS is installed and works as advertised.

Good turn around from a not so good start.

Thanks Mr Patel.