I was a first time customer when I ordered from NationwideCandy. They offer a lot of product and ordering was a breeze. When my candy arrived, I was surprised to see that it was NOT what I ordered. I immediately called the toll-free line and was helped by Jason. He was polite and I could understand everything he said! He looked up my order and told me that I had in fact, received the wrong product. Jason resubmitted my order with not a lot of questions and apologized for the inconvenience. I appreciated his help and the way he spoke to me. I will be ordering from NationwideCandy again!