We were actually searching for a niche product - a Bosch dishwasher, with an 18-inch opening. We found Avenue Appliance Store - Kitchen & Home Appliances online, and they have provided us with excellent service! They were absolutely knowledgeable about their product, and very informative. This was very helpful considering that we had to plumb the product into an older house. They are a family shop, and not inexpensive, but everything they do shows that they are aiming for the top as far as service. They care about their products, their service and their customers, and it shows. We had a fantastic experience there!