I first went to Avenue Appliance Store - Kitchen & Home Appliances and asked for a quote on an appliance I was looking for. I'm not sure whether or not they took me seriously because they never sent me a quote. Sometime later, I was looking for something specific, and this second time around they were very helpful in giving us options on a good refrigerator, along with providing actual quotes for other things. It was a much better experience and I have no complaints. If they had been interested from the beginning with our first experience they could have made a sale there as well. I would consider them again, as I've heard they provide good assistance after they sell you an appliance.