I give Avenue Appliance Store - Kitchen & Home Appliances four and a half stars. The service was very, very good. Very personal. However, during the delivery of the unit itself, I noticed a difference between the display model and the one that showed up at my house. It didn't include the wine rack. I'm not sure if the rack was an aftermarket purchase or what, but I tried calling Avenue Appliance and they never got back to me. Of course, it was during COVID and after the sale was completed they told me they'd be closing for a few weeks. So that might have disrupted their response procedures. Otherwise, a fantastic company! I recommend Avenue Appliance Store - Kitchen & Home Appliances one hundred percent!