Business Description:
Premium, High Performance, Quality, Energy Efficient, European & North American Kitchen & Home Appliances. Call or Visit our Edmonton Showroom.
Request Appointment
Categories
appliance store
Avenue Appliance Store - Kitchen & Home Appliances
10041 82 Ave NW, Edmonton, AB T6E 1Z2, Canada
(780) 433-5931

Service

Will Recommend

Total Experience

Tim P.

Edmonton, AB

Avenue Appliance Store - Kitchen & Home Appliances

Would never use them again.

Avenue Appliance Store - Kitchen & Home Appliances has beautiful products but they don't stand behind them. I bought a number of appliances from them, an overhead hood, a dishwasher, and a washer and dryer. I order the dishwasher on one occasion and waited weeks and weeks. When it finally arrived it was the wrong one. The overhead hood I ordered arrived damaged and returned back to them. They replaced it with a used hood rather than new. I was told I would be compensated for these issues and never saw anything come of it. They are not reliable and I would not recommend Avenue Appliance Store - Kitchen & Home Appliances.

comments

Tim, yes unfortunately we did have some issues with your appliance order. We made a clerical error with the dishwasher model number on the purchase order which we took responsibility for and then reordered the correct model number, and there was a delay due to this error. The hood fan was replaced with a brand new hood fan and we received confirmation from our supplier that it was indeed new. The explanation at that time was that not all Faber hood fans are packaged with a removable film on the hood fan itself. This was the case with this fan. We want to sincerely apologize that your experience with Avenue Appliance was not all that you expected it to be.

Avenue Appliance Store - Kitchen & Home Appliances commented on 07/08/2020