Business Description:
Safeguard yourself from costly RV repair bills with comprehensive RV Warranty coverage, get your free quote at www.wholesalewarranties.com. BBB A+ Rated
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Categories
automotive
Wholesale Warranties
8895 Towne Centre Dr 105 236, San Diego, CA 92122, USA
(800) 939-2806

Service

Price for Value

Total Experience

Scott R.

Winfield, WV

Wholesale Warranties

REVISED REVIEW

Last night I wrote a bad review on Wholesale Warranties due to delays in my refund. I have looked for that review so I could edit or delete but I haven't been able to find it. So if someone can delete it please do, as this one definitely overrides that one.

So this afternoon I get a call from WW upper management who had gotten my previous review and called to discuss. He was extremely apologetic for the way in which my concern was addressed and vowed to make it right. We talked for about 20 minutes about my whole experience with the RV warranty process and he provided a lot of insight on the whole process, which shed some light on my issue. At the end, he offered a very acceptable resolution to my problem that far exceeded my expectations. While I did cancel my warranty it wasn't because of the previous experience, it was simply knowing that the warranty coverage I was in, did not work for my situation. Something I wouldn't have known without him taking time from his day to address my concern. KUDOS to WW upper management for caring about not only your business but also how you treat customers! Most companies in today's business world would never have given this a second thought!