Every time we have a claim they require an inspector to verify. Takes up to two days. I guess I don't understand the lack of trust for our service company. They have a great rep and you would think after three claims we could dispense with the delaying inspection.
The issue becomes difficult if you are on a trip in season when stays require reservations. Just an unnecessary hassle. Then they are not covering an electrical component they doesn't make sense. I've tried calling and not getting any response to messages. They don't answer the phone. Very disappointed.