Paula was the person I spoke to over the phone and through chat at first. She is the absolute sweetest person and made me feel so much more at ease about the whole process going forward. I feel like this is literally the first step to getting my finances and life back on track and I couldn't be more thankful. Like legit, ya'll it is scary to do something so big and it's a work from the ground up but it makes it so much more worth it in the end.