Cleaned my carpets, sofas, drapery. While they were cleaning my sofa, one of the technicians pulled his back. I get accidents happen so I helped the other technician move my furniture, etc. so they could leave quickly. They took my drapes for cleaning. I recognized the drapes had some spotting but I did not expect to receive them back orange, completely discolored. They took the drapes back for additional cleaning. I contacted the operations & general manger to let them know the situation. They were nothing but rude & denied any responsibility before they even saw the drapes that were brought back to them. Their corporate office didn't even return a message. They refused to replace the drapes, refunded the cost of cleaning only for the drapes & didn't acknowledge the help I provided to both of their technicians. Horrible customer service from their management while the technicians were nothing but apologetic. There are a million companies out there that do the same thing & actually care; use one of them