Simple Helix, LLC

Business Description:

We specialize in hosting high-traffic websites with intense technical requirements. Simple Helix strives to provide our clients an unrivaled level of service.

Categories

computer services
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Reviews

5 Stars

San Diego, CA

5

Prompt and courteous staff

Just signed up to launch my Magento empire. They answer their phones, are courteous and every tech I've talked to has responded quickly followed by making me a ticket and taking care of the matter right away. I feel good about my choice after all the time put in to... Read More

3 Stars

Boston, MA

3

Do you like hoops?

I was a customer for more than 8 years, even though they lost some of my data, I found Simple Helix to be generally competent but expensive and ready to charge more. Don't forget you need to phone them to cancel. Yes Really, you need to telephone them to stop the... Read More

5 Stars

Auckland, NY

5

Site Upgrade

The staff at Simplehelix, especially Eric Teichmiller who was handling our ticket was excellent. Having been with Simplehelix since 2009, it was the best decision we have ever made. Read More

5 Stars

East Hampton, NY

5

Excellent response on taking a new site live

I contacted SimpleHelix in advance of bringing a new site live to ensure I understood how to request appropriate DNS updates. I received clear guidance, and can now move ahead with confidence. Read More

5 Stars

North Bergen, NJ

5

Good technical support

Eric Teichmiller from technical support was super helpful and followed through on all my concerns. Read More

5 Stars

Greensboro, NC

5

Highly Recommend

In nearly two years of hosting our Magento site with SimpleHelix, there has never been an issue. Nearly, if not exactly, 100% uptime and great customer service. These folks answer their phones! And the price is right! There simply is no comparison between... Read More

5 Stars

Orlando, FL

5

4 Years and Counting

I've used SimpleHelix for 4 years now and I'm managing my second website with them. They respond very quickly to my support questions & tickets. For example, I was using a 3rd party theme for Magento that didn't work out and really messed up everything. I asked... Read More

5 Stars

Kolkata, WY

5

Simply Amazing

I am from a complete non IT background and was really worried about which Hosting provider to go with. There are so, so many options available. I was about to start my venture www.ghaat.com I selected SimpleHelix for two reasons 1) Gold Partner 2) Better and wider... Read More

5 Stars

Mexico City, CA

5

Exceptional customer service

I was confused when I needed to chose between the different options of the package I bought, but the customer service staff online to chat helped me right away! Even after that I got an email to follow up. Thank you guys! Read More

5 Stars

Scottsdale, AZ

5

Awesome support and great knowledge

We moved to SimpleHelix about 2 months ago and we are really impressed with the team that did our migration and all the optimizations that were needed for a Magento site. We are very impressed and really enjoy working with George and his team of admins. Thanks a... Read More

5 Stars

Winter Park, FL

5

Great service & quick support!

I've been using SimpleHelix for a couple years now and their service is very reliable and my support tickets are answered quickly, sometimes within minutes. I don't plan on switching providers and I would recommend them to my friends, in fact I already have. Great... Read More

5 Stars

Monroe, NC

5

Could not be happier

Had been using one of the big-name hosting companies for my website and was happy until my site starting slowing down significantly. I called for help but got very little support other than to spend more money. At the suggestion of a friend I switched to... Read More

5 Stars

Hyattsville, MD

5

THANK YOU KEEFE

I WILL RECOMMEND YOUR COMPANY TO ALL MY FRIENDS Read More

5 Stars

Hatfield, PA

5

Great service and excellent performance

Moved 3 web sites over from MagentoGo to Magento CE the migration and of the first site finished in 7 days, most of the time was my time rebuilding the web pages that could not be imported. Worked with support on the phone and via email and had site up and... Read More

1 Stars

Fort Lauderdale, FL

1

WORST HOSTING COMPANY with an ATTITUDE !!

I have been managing e-commerce sites for over 10 years and this is one of the worse hosting company on the planet. I don't understand how come they have so many positive reviews. It doesn't make any sense. I usually don't post reviews but they make me so... Read More

5 Stars

Nebo, NC

5

Very impressed brand-new customer

It's only my first day with Simple Helix but I'm already super-impressed with the speed and thoroughness of Support's response. Thank you for making the switch extra-smooth! Read More

5 Stars

Atlanta, GA

5

Great service and excellent performance

We haven't been with Simple Helix for long, but in the short time that we have been with Simple Helix, they have been amazing. Support tickets are answered very quickly. We had been using another "unlimited" host before and basically you get what you pay for... With... Read More

5 Stars

None, MS

5

very good service and professional

I bothered the support dept. 3 times a day for different questions, they solved my problem quickly and helpfully, very appreciate their professional service. live chat is very friendly. I like that, and will keep being your customer. Read More

5 Stars

Jeddah, QC

5

problem solved

Jacob Riley was fast in respond and very helpful I just want to thank him through you thank you you all Muslat DeertStore.com Read More

5 Stars

Shanghai, HI

5

Brilliant Work

response so fast and make the issue clear to solve Read More