Simple Helix, LLC

Business Description:

We specialize in hosting high-traffic websites with intense technical requirements. Simple Helix strives to provide our clients an unrivaled level of service.

Categories

computer services
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Reviews

5 Stars

Silver Spring, MD

5

Best customer service!

Simple Helix has the all time best customer service. The support is quick to respond and happy to help with everything. I highly recommend them! Read More

5 Stars

Richmond, VA

5

Quickly fixed an issue with spam email being sent through our server

The support team responded within 15-20 minutes after receiving my trouble ticket. Identified that he email account was not compromised, however they did find perl scripts running from the /tmp/ directory. They removed the scripts and stopped the email spamming.... Read More

5 Stars

Wakefield, AL

5

Excellent Magento and business hosting

Moved a few simple sites to a shared server with Simple Helix in 2009 and since then added a Magento store along with a dozen or so Wordpress sites. Everything ran smoothly, very very few hiccups and when they occurred the support was excellent. Always eager to look... Read More

5 Stars

North Haven, CT

5

Strong Support

We have had a couple different host servers since we launched our site, and by far Simple Helix is the best. Their support is very good, they don't talk over us, and we feel we are getting our money's worth with them. Read More

5 Stars

Augusta, GA

5

Speed of help!

In less than 30 minutes my questions about my email account were answered. Thanks for the FAST help! Read More

4 Stars

Tampa, FL

4

Great Service - Knowledgeable Staff

We've been with Simplehelix for over 3 years now and are very happy with their service. Very little downtime and quick responses from their support system. Read More

5 Stars

Doral, FL

5

These guys are great.

I have two e-commerces hosted at Simple Helix. On every single detail, this is the very best host I've ever worked with. Keep up with the great job, guys. And, btw, thanks for the great help yesterday night. Read More

5 Stars

New York, NY

5

Are you kidding?

Stop. Stop. Stop looking around for any other ISP. Nobody has a monopoly on brains but some are Baltic Avenue and some are Park Place and Boardwalk. Simple Helix is Boardwalk So GO! Read More

5 Stars

Singapore, CA

5

SimpleHelix #1 In Service

I've been with SimpleHelix for almost a year now, and they have never failed to exceed or meet expectations. If you need a hosting company that offers A+ service and support this is the one. There is always someone available to offer technical support right away.... Read More

5 Stars

New York City, NY

5

Exellent customer service, very responsive and professional

Any time I have a trouble with my hosting, they help me find quick solutions right away, very impressive! Read More

5 Stars

Melbourne, Australia, UM

5

Prompt and efficient assistance

The problem was understood, isolated and fixed within a short time. Read More

5 Stars

Los Angeles, CA

5

Very responsive and helpful!

I highly recommend them. Read More

4 Stars

Leonardtown, MD

4

Great customer service

Very fast to respond to trouble tickets and email. Very few downtime incidents and performance issues. Read More

5 Stars

Jakarta, AK

5

Very fast response

I had some internal issue for my business based. But simple-helix is very fast response to deal with me. Very professional in technical and customer based. Thank you simple-helix Read More

5 Stars

Wilmington, NC

5

Best Hosting Company

I've been with Simple Helix for a couple years now, and migrated several clients over to their services from many different hosting companies. The customer service alone is worth migrating to their services for, as well as, the affordability of their service. If it... Read More

5 Stars

Atlanta, GA

5

AMAZING!

Love this company. Leadership must be fanatical about what they do, because its rubbing off on me. The only thing I am a little disappointed about is that I was asked to pay $25 to have my site fixed after the sites files were accidentally overridden by a plugin I... Read More

5 Stars

San Francisco, CA

5

First dealings from a not so savvy customer

My partner and I recently bought out our third partner who dealt with all aspects of web design and the back end tech portion of the business. Neither my partner nor I have extensive knowledge of this portion of our site so as I'm sure you can understand we are open... Read More

5 Stars

N. Little Rock, AR

5

Always Ready to help

I've been with these guys about 3 years now and every time I have a question or trouble, they're drop everything to help. Simply the best. Read More

5 Stars

Nashville, TN

5

Great Job

Thank you very much esp the tech-support team. You are always there to help. I really appreciate. Highly recommended. Read More

5 Stars

Shenzhen, AK

5

Thank you very much,professional

Thank you very much,i am very glad to choose Simple Helix Read More