Our Story

In 2008, online customer reviews started to emerge as the go-to way to discover businesses. Customer Lobby was founded as a way for local service businesses to stay ahead of the trend and easily generate reviews to boost their online presence. And we did this for seven years, helping thousands of businesses bring in more customers and revenue.

But we soon realized we could do so much more to help local service businesses. In 2014, we shifted our focus from reviews to launch a complete customer retention solution. This has evolved into Spotlight, our signature product.

About us

Our Leadership Team

Wayne byers
Wayne Byers


Shiv indap
Shiv Indap

VP of Product & Engineering

Matt aiello
Matt Aiello

VP of Marketing & Business Development

Ryan johnson
Ryan Johnson

Director of Operations

Allison bruce
Allison Bruce

VP of Customer Success

Amanda Hayden

Recruiting Manager

Join the Customer Lobby Team

Customer Lobby is a fast-growing company dedicated to helping small businesses succeed. We work hard because we believe in our product and its potential to make a difference for thousands of local service businesses. We constantly challenge each other to make great things happen within a positive, collaborative culture.

Sound like something you’d like to be a part of? Good news: We’re hiring!