Our Story


In 2008, online customer reviews started to emerge as the go-to way to discover businesses. Customer Lobby was founded as a way for local service businesses to stay ahead of the trend and easily generate reviews to boost their online presence. And we did this for seven years, helping thousands of businesses bring in more customers and revenue.

But we soon realized we could do so much more to help local service businesses. In 2014, we shifted our focus from reviews to launch a complete customer retention solution. (Don’t worry; we still offer reviews included with our platform!)

About us

Our Leadership Team


Wayne byers
Wayne Byers

President

Shiv indap
Shiv Indap

VP of Engineering

John ellis
John Ellis

VP of Sales

Matt aiello
Matt Aiello

Director of Marketing

Ryan johnson
Ryan Johnson

Director of Operations

Allison bruce
Allison Bruce

Director of Customer Success

Bruce yang
Bruce Yang

Director of Product Management

Ahayden
Amanda Hayden

Recruiting Manager

Join the Customer Lobby Team


Customer Lobby is a fast-growing company dedicated to helping small businesses succeed. We work hard because we believe in our product and its potential to make a difference for thousands of local service businesses. We constantly challenge each other to make great things happen within a positive, collaborative culture.

Sound like something you’d like to be a part of? Good news: We’re hiring!