In 2008, online customer reviews started to emerge as the go-to way to discover businesses. Customer Lobby was founded as a way for local service businesses to stay ahead of the trend and easily generate reviews to boost their online presence. And we did this for seven years, helping thousands of businesses bring in more customers and revenue.
But we soon realized we could do so much more to help local service businesses. In 2014, we shifted our focus from reviews to launch a complete customer retention solution. This has evolved into Spotlight, our signature product.