I have been extremely impressed with this company and the product. From my intial pre-purchase research through post-purchase follow-up by them, it's been refreshing to know this type of service still exists today. While I am probably still weeks or months from knowing for sure whether the Remediator will solve my septic problems, this company's attention and concern regarding my success is second to none. My fingers are crossed that I will be one of the 98% success stories, and early indications are encouraging. With a one-year money-back guarantee, one would be foolish not to try this scientifically-proven technology that costs a fracture of the cost of a traditional septic repair. Thank you Aero-Stream.