Business Description:
Since 1995, providing business and service products to the vehicle industry. Auto Dealer Supplies used in the office, service, sales and parts departments.
5 415 reviews
Categories
business services
Estampe Auto Dealer Supplies
Centreville, VA, USA
(866) 348-6414
http://www.estampeinc.com/

Service

Will Recommend

Total Experience

Heide

El Cajon, CA
Estampe Auto Dealer Supplies

Paid 15.00 Shipping still have not recieved order

Paid 15.00 for shipping still have not recieved may order.Could have USPS flat rate box less cost and would

comments

Hello Heide,

We're sorry you were not completely happy with the shipping method. Thanks for taking the time to send us this feedback. We hope you decide to order again in the future. For the shipping, we hope you received our email sent 5/17 with tracking details. FedEx tracking shows you should have received your order today, 5/22. Your order shipped 5/16, so that's a 4 day delivery, which is standard time (Sat. and Sun. don't count) from our warehouse in KY to your business in CA.(pls see http://www.estampeinc.com/shipping.html ). We use FedEx because we do a very large volume and FedEx has a much better tracking systems them Priority Mail (USPS). Priority would have taken 4 days also, and the price roughly the same ($15.45 vs $15.50). Priority Mail is harder for high volume shippers to use (customer service wise) and isn't always less expensive.

Again, thanks for taking the time to send this feedback!
Regards,
Malcolm

 Estampe Auto Dealer Supplies commented on 05/22/2012
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