It all started a little over a year ago when I bought my first Pedego comfort cruiser. Love this bike. Soon after, my wife decided she wanted to try a Pedego, so we bought her a green step though. About a month after that , my sister was in California visiting and rode my wife's bike and decided she wanted a Pedego as well and had one shipped up to Eugene Oregon. She rides up and down hills almost everyday. Well , I've done it again ...two days ago I was down in Irvine and went by Pedego to say hi to Don and Terry and ended up buying an interceptor . These bikes are so much fun with friends and family. I just can't say enough about the product and the great people who work there including , Cameron, the shop steward and Ashley who is Terry's daughter and runs the office. Hands down , the best customer service on the planet . If you decide to join the Pedego family, you won't regret it. These are genuinely neat people.