This was my first big truck move, so I was a novice who made the mistake of asking for an online quote. The next day my phone started ringing and it didn't stop for weeks. I quickly learned that moving companies are very persistent, competitive, and in some cases deceptive.
Sandy at Condor was one of many helpful reps who gave me tips on how to select the right moving company and avoid disasters. She gradually won me over and when the time was right, she sent Emit to appraise my load and give me a binding quote. My family had lived in the same Dallas home for 21 years so I was still in the process of downsizing when he did the estimate. I was concerned that the estimate would skew high because it would be hard to sort out what was actually being moved. He calculated my load at 10,000 pounds and was only off by 350. He also made extremely accurate predictions about the type and number of boxes I needed. After meeting him, I was convinced that this was the company I wanted to work with.
Sandy, Emit, and Jesse walked me through the next part of the process and on moving day a crew arrived in a 26' truck to tape and inventory my load until the eighteen wheeler arrived. Four men worked inside the house and two more packed the big truck. This crew absolutely blew me away. They were friendly, helpful, and the way they expertly handled the dollies loaded with heavy items was very impressive. They even took the time to help a family that had purchased my refrigerator take the handles off and load the unit onto their truck. This crew got me through the grueling process and made sure that everything was in order before they left.
The scheduling on the receiving end was timed perfectly and Emit called to check on me that morning. He was concerned that I might not have gotten the cashier's check and since it was MLK Day, the banks were closed. I didn't have the check in hand, so rather than delay my delivery he worked out a payment option that solved the problem.
The driver managed to negotiate the streets of San Francisco to bring the eighteen wheeler to my front door - which saved my family 1200.00 in shuttle costs, wear and tear on my load, and kept the moving time manageable. I was a little dismayed that there were only two men to do the job that four had done in Dallas, but they did it! Once again, they were wonderful people and I am in awe of the strength and stamina they displayed.
I've taken the time to write a detailed review, because I know how important reading about other people's experiences were for me when making such an important decision. My experience was wonderful, happy, and carried a lot less stress because of the way Condor treated me, my family, and our belongings!