I thought all the guys at Piece by Piece Movers were extremely nice and very helpful. I had a very positive experience, especially on the second day when the actual move happened. They went above and beyond. They stayed longer than planned, making sure all the boxes were in the rooms where we wanted them. We had 3 floors and a basement so it was a lot of up and down for them. My only criticism of the entire experience was that some of the non-fragile items, like papers, weren't packed as carefully.