First my sales associate Tony was extremely knowledgeable and helpful when I purchased my dishwasher. Then Derek and Shawn installed the dishwasher and they could not have been any nicer and respectful to me and to each other. They were very careful to cover my floor so it would not be scratched during the removal of the old and the installation of the new dishwasher. A very good experience which is why I keep going back to Martins for all my appliances.