This past Easter 4/20/14 a loud noise was coming from my basement. I'm fairly new to water pumps and water softeners etc as Dad took care of that for me. He is no longer here..Easter morning about 9am I called Martins (I knew my Dad went to them) and told them about the noise. Within an hour someone was at my house and figured out what the problem was. Nothing needed fixed right away but I was assured my well wouldn't run dry by time I got home from Easter with family. Easter morning..New beginnings..Thank you Martins.