We went in looking for a water system for our house. The salesman was friendly and knowledgeable. He came to the house and did a water test, told us what we'd need, and set up an appointment for installation. The installer came the following week. He was friendly and was very meticulous with his work. All the plumbing was neat, labeled, and tagged so there would be no confusion with all the valves. All in all, I was very pleased with the whole experience form start to finish. I would definitely use them again for future purchases and would recommend them to any of my friends.