I had a representative from Brick Doctor do an evaluation at my home. He was very professional and knowledgeable. I asked him, "What would YOU do?," and he gave me his honest opinions. It was a very good initial visit. Kenny and his assistant were the craftsmen who came to do the actual repairs. They repaired everything and made sure to get everything to match the original appearance. After the project, which only took a day to complete, I couldn't even discern what was new and what wasn't. After getting the evaluation and seeing the finished product, I am extremely pleased. The repairs, of course, were not cheap, but it was well worth the money spent.