The woman in the Charlotte Michigan store is the greatest. Great customer service from her aways. Jennifer Maier is not!!. I received someone else's underwear in my laundry, they were woman's with a shamrock ☘that said you would be lucky to see this. I am missing a purple bath towel, and one of my t shirts came back in tatter. I sent an email with a picture, and the respone was we do inventory, then how did I get those underwear???