We were referred Dick Van Dyke by family members who had great experiances. We were extremely pleased with the sales people and the selection on hand. All of our questions were answered and we didn't feel pressured to purchase at any time. The dishwasher we bought was in stock and delivered/installed the very next day before 2pm. The installer was very professional and did a great job. He did leave a little bit of trash behind that I had to clean up but not a huge deal. Overall a great experiance.