Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
4 1347 reviews
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180
http://appliance-world.com

Service

Will Recommend

Total Experience

David P.

Bloomington, IL
Dick Van Dyke Appliance World

Made It Right

Took delivery 12/31 of range/hood, refrigerator, dishwasher. Jan 2 dishwasher stopped working. Technician came out, identified issue. Requested exchange for another dishwasher rather than repair. Company was able to fulfill request.

We had all GE appliances for 23 yrs without major issue. Purchased GE again. Smooth communications in arranging delivery.

comments

Mr. Poppie,
I'm sorry that your new appliance came from the factory with a manufacture defect. I'm happy to hear that my staff was able to resolve your concerns in a timely manner. Our customers’ expect a high level of customer satisfaction when dealing with a local company, and we appreciate you for taking the time to write your review.
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.

Dick Van Dyke Appliance World commented on 01/23/2016
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