Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
4 1347 reviews
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Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180
http://appliance-world.com

Service

Will Recommend

Total Experience

Katie A.

Springfield, IL
Dick Van Dyke Appliance World

No problems purchasing, but took too long to get parts for maintenance issues.

Purchasing at Dick Van Dyke Appliance World was fine, it was the problems I had after we had purchased it that was the problem. There were some maintenance issues, and it was going to take too long to get my parts.

comments

We do apologize for any inconvenience we may have caused due to the unavailability of parts from the manufacture. We reviewed the situation surrounding your appliance repair and discovered that since your appliance was newer the manufacture didn't have the necessary parts available to repair the appliance. It appears that we were able to acquire the parts outside of our normal channels to speed up the repair process. We will continue to strive to meet your expectations in the future. John S. Sr. VP Dick Van Dyke Inc.

 Dick Van Dyke Appliance World commented on 11/28/2011
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