Salesman in store was very knowledgeable about the products that we requested to compare. We were searching for a replacement range for our home. We decided to go with the first one that we came in to look at (searched on website before coming to store). We requested prompt install date (close to Thanksgiving) and we received the oven the NEXT day. Installers were quick, friendly and helpful. Answered any questions that I had & checked all burners, turned on range to burn off oils in range, and set the clock for us.