Business Description:
Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.
4 1347 reviews
Request Appointment
Categories
appliance store
Dick Van Dyke Appliance World
3800 Wabash Ave, Springfield, IL 62711, USA
(217) 544-8180
http://appliance-world.com

Service

Will Recommend

Total Experience

James A.

Decatur, IL
Dick Van Dyke Appliance World

No assistance with broken drawer.

I have purchased several items at Dick Van Dyke in Decatur, to include a stove, microwave, and a refrigerator. The last item purchased, the G.E. frig, had a vegetable drawer break within months. When I took the drawer back to the store, I was informed that it was not under the warranty. So, $102 dollars later I have a new plastic replacement drawer.

comments

Mr. Anderson we have searched our entire customer history trying to research your complaint. We have been unable to find where a Mr. Anderson purchased a vegetable drawer from our company. However, you may have purchased the vegetable drawer under a different name. We would like you to give us a call and speak with my parts supervisor Dee at (217) 544-8180 opt 3. We hope that we will be able to assist you with your vegetable drawer. We appreciate your patronage and look forward to speaking with you soon.

Dick Van Dyke Appliance World commented on 10/30/2015
« Back to reviews