We weren't entirely sure what to purchase when our 16 year old dryer bit the dust. We had heard about the warranty plan at Dick Van Dyke so we checked it out. All of the sales persons were very professional, knowledgeable, and not pushy at all. When it was all said and done we purchased a washer as well! Just received them at home a couple of hours ago and was impressed with the deliver and install team as well! Great guys, friendly, and customer oriented! We will definitely shop here again!